Membership Agreement

​Before deciding if the VIP Membership is right for you,

take a look over our Membership Agreement.

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​​​Ritual Skincare Spa, LLC  - VIP MEMBERSHIP AGREEMENT 

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The Membership Term begins on the:

The first day of the month immediately following the membership enrollment purchase date, except in cases where the membership is purchased on the first day of a calendar month, in which case the Enrollment Date shall be that same day (the "Enrollment Date").

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VIP MEMBER BENEFITS 

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VIP Membership includes:

• Access to One (1) 60min Ritual Signature Facial service per month

• FREE Image Pro Skin Analysis & Imaging at every 3rd appointment

• Members Lounge Access - (Closed on Tuesdays until further notice) 

• Access to three (3) LED Light Lounge Sessions per month* (Closed on Tuesdays until further notice) *If not contradicted due to medical conflicts or pregnancy/breastfeeding

• 10% off All Retail Products

• 10% off All Facial Add-Ons

• 10% off of Any Additionally Booked Facials, Chemical Peels, Treatments, or Spa Services not part of this membership 

• Exclusive VIP Member only events and giveaways

 

KEY INFORMATION

• Price: $105.00 per month.

• Minimum Membership Term: 6 consecutive months.

• Payments will be processed on the 1st Day of each month.

• No Cancellations / Refunds Within Minimum Membership Term.

• Cancellation / Renewal: Memberships will automatically renew on a month-to-month basis after the initial 6 consecutive month commitment unless at least 30 days notice is given by submitting our Membership Cancellation form (located on the Company’s website) prior to the end of the then-current Term.

• Gratuities are not included in Membership price.

• Unused monthly service access will not be credited or carried over. 

• No Membership Pauses or Holds Permitted.

• Membership is with Ritual Skincare Spa LLC: not any individual provider. 

• Pre-booking is recommended to ensure preferred access availability.

 

RECURRING PAYMENT INFORMATION 

I hereby agree to this Membership Agreement, which authorizes Ritual Skincare Spa, LLC to automatically charge my bank / financial institution / credit card lender to make a monthly membership payment (the "Membership Fee") from my checking, savings, debit and/or credit card(s) account in the amount of One Hundred Five Dollars and Zero Cents ($105.00) on pre authorized drafts and/or charges drawn by Ritual Skincare Spa, LLC, and post them to my account. I further acknowledge my payment obligations as set forth in this membership agreement. I, by my signature below, confirm my acceptance of all conditions herein. All payments due hereunder will be collected by Electronic Funds Transfer (“EFT”) via a valid debit or credit card which the Member shall keep on file with Ritual Skincare Spa, LLC. I acknowledge all payments will be processed on the 1st Day of Each Month in accordance to the terms of the membership.

 

MEMBERSHIP FEE ADJUSTMENT AFTER INITIAL TERM 

The Monthly Membership Fee is locked for the first six (6) months of the membership term and will not increase during this initial commitment period. After the initial six-month term, the membership will convert to a month-to-month agreement. At any time following the initial term, the Monthly Membership Fee may be increased by an amount not to exceed Five Dollars ($5.00) per adjustment, no more than once per calendar year. Members will be provided with at least thirty (30) days' advance written notice of any such increase. Continued use of the membership after the effective date of the fee adjustment shall constitute acceptance of the new Monthly Membership Fee.

 

TERMS OF MEMBERSHIP 

The membership term (the "Term") shall commence on the first day of the month immediately following the membership enrollment purchase date, except in cases where the membership is purchased on the first day of a calendar month, in which case the Enrollment Date shall be that same day (the "Enrollment Date").

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The initial Term shall be a period of six (6) months from the commencement date (the "Initial Commitment Period"). Upon expiration of the Initial Commitment Period, the membership shall automatically renew on a month-to-month basis unless the Member gives written notice of termination by submitting our Membership Cancellation Form, located under the Forms menu at www.ritualskincarespa.com to the Company at least thirty (30) days prior to the end of the then-current Term.

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By enrolling in the membership agreement, Member acknowledges and agrees to the foregoing Term and Commitment Period, and understands that failure to provide timely notice of termination will result in automatic renewal of the membership on a month-to month basis.

 

PAYMENT TERMS AND CONDITIONS

1. Non-Refundable Payments: Monthly membership payments ("Membership Fees") are non-refundable, and Member acknowledges that all payments made are final and non-recoverable.

 

2. Service Redemption: If Member fails to redeem access to a monthly service, it shall be forfeited and shall not roll over to the next month. Member understands that unused services shall be deemed waived and shall not be redeemable in any subsequent month.

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3. Service Access Only: Membership costs are solely for access to services and cannot be applied toward retail purchases. Member acknowledges that monthly membership payments ("Membership Fees") are exclusively for access to services rendered and shall not be used for any other purpose.

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4. No Credit or Carryover of Unused Membership Services: The Member understands and agrees that there shall be no credit or carryover of unused service access or payments from one month to another. Each month's service access and payment obligations are distinct and separate.

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5. No Membership Pauses or Holds Permitted. Memberships at Ritual Skincare Spa are offered as continuous, recurring agreements and cannot be paused, frozen, or placed on hold for any reason.

 

By enrolling in the membership program, Member agrees to these Payment Terms and Conditions and understands that all payments made are subject to these terms.

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NON-TRANSFERABILITY AND GIFTING POLICY

1. Non-Transferability: This Membership is non-transferable and is solely for the benefit of the individual Member. Memberships may not be shared or split between two or more parties.

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2. Gifting Policy: If a Member is unable to use their monthly membership service access due to circumstantial reasons, they may gift access to their service to a person of their choice (“Gifted Party”), subject to the following conditions:

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a) The Member’s paid monthly membership fee will first be applied to the service access allotted to the Gifted Party.

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b) The Gifted Party must pay the difference between the member price and the regular (non-member) priced service at the time of service. 

• Example: Membership price is $105. A regular priced 60min. Ritual Signature Facial is $129. The Gifted Party will be required to pay the $24 difference.

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c) If the Gifted Party is a New Client to Ritual Skincare Spa, LLC, they must schedule a New Client Facial due to the difference in the service access time. 

• The New Client Facial allows us extra time (15 minutes) for a consultation in addition to the facial service time to accommodate a New Client appropriately.

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d) To be eligible to gift membership service access, the Member must have been a Member for at least thirty (30) days and have made at least one month's membership payment.

 

e) Members may only gift access to a membership service one (1) time during their initial six (6) month commitment period. After completing the Initial Commitment Period and continuing on a month-to-month basis, Members may gift access to one (1) additional membership service, for a maximum of two (2) times per calendar year.

 

f) The Gifted Party must make their appointment in their own name, phone number, and email. The Members name must not be used for the Gifted Parties appointment.

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g) To gift access to a membership service, the Member must complete the Membership Gift Form located under the Forms menu at www.ritualskincarespa.com at least 72 hours prior to the Gifted Parties scheduled service and we must be able to accommodate them with the appropriate amount of time. 

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3. Changes to Terms and Conditions: The Company reserves the right to modify or change these terms and conditions at any time without prior notice.

 

CANCELLATION 

The membership agreement may be cancelled by the Member after the initial six (6) month commencement date (the "Initial Commitment Period") by providing written notice no less than Thirty (30) days prior to the requested cancellation date or Thirty (30) days before the next scheduled payment. Written notice to cancel must be submitted via the Membership Cancellation Form located under the Forms menu at www.ritualskincarespa.com or can be filled out with the front desk staff in person at Ritual Skincare Spa. Once received by Ritual Skincare Spa, LLC, the Member will receive a response by email to the email address associated with the Member’s account to confirm cancellation. Request for cancellation is not considered valid until an email response is received from Ritual Skincare Spa, LLC confirming the cancellation with you.

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This membership agreement may be cancelled at any time by Ritual Skincare Spa, LLC at their sole discretion.

 

DISHONORED INSTRUMENT / DECLINED EFT FEE 

I, the Member, acknowledge that I am responsible for ensuring that my payment method is valid and up-to-date. If I need to make changes to my credit/debit card information, I must submit to Ritual Skincare Spa, LLC in person, by phone, or by email, the new credit/debit information before the next scheduled payment due date. If an automatic debit or electronic funds transfer is not honored or declined, the greater of the following fees will apply:

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• A fee of at least $20.00 (subject to change at Ritual Skincare Spa LLC's sole discretion).

• The actual fee imposed by Ritual Skincare Spa LLC's payment processing provider due to the dishonored instrument or declined EFT.

 

Auto-payments will be retried for three (3) consecutive business days. If credit/debit card information is not corrected by the 5th of the month, the above fees will apply. The Company will reach out to you to update your payment information, but it is the responsibility of the Member to keep their payment information current and up to date.

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If payment is still not received after the three (3) consecutive business days, my commitment may be sent to a debt collection agency. I, the Member, agree to pay all costs and expenses, including reasonable attorney's fees, incurred by the Company in collecting unpaid amounts. Should your membership be cancelled by the Company at its sole discretion due to non-payment, the Member will be required to re-enroll in the Membership, settle any outstanding fees and missed payments, and understand that re-enrollment will initiate a new six (6) month commitment period before access to membership services can resume.

 

PERSONNEL

The membership granted to the undersigned ("Member") provides access to the services offered by Ritual Skincare Spa LLC ("Company") and is not associated with any specific individual service provider. While we understand that Members may develop preferences for certain employees, contractors, or representatives, all membership benefits are tied to the Company as a whole, not by any individual. This agreement shall remain valid, binding, and in full force and effect regardless of any changes in staffing, including but not limited to the resignation, termination, leave of absence, or unavailability of any service provider, or if any service provider ceases to offer services. 

The Member expressly acknowledges and agrees that the Membership Agreement is entered into solely with Ritual Skincare Spa LLC and not with any individual employee, contractor, or representative. By signing below, the Member agrees that their membership will continue uninterrupted, even if there are changes to the personnel or services available.

 

TIPS / GRATUITY 

The monthly membership payment (the "Membership Fee") paid by the Member to Ritual Skincare Spa LLC (the "Company") covers solely the access to services provided by the Company, and does not include any additional gratuities or tips for the service providers (the "Providers").

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If a Member desires to show appreciation for their Provider's services, they may voluntarily leave a Gratuity, which will be accepted by the Company for the Providers in the form of cash, credit, or debit card payments at the time of checkout. Gratuities, while appreciated by the Providers, are not mandatory and are solely at the discretion of the Member.

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By signing below, Member acknowledges and agrees that the Membership Fee is separate and distinct from any Gratuity. Member further agrees that any Gratuity left by Member will be deemed a voluntary payment and will not be subject to any refund or reimbursement by the Company.

 

APPOINTMENT AVAILABILITY AND BOOKING

The Company strives to accommodate all members within a reasonable timeframe; however, the availability of appointment times is not guaranteed and is offered strictly on a first-come, first-served basis.

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Members are strongly encouraged to schedule appointments well in advance to secure preferred time slots and ensure access to their membership benefits within the designated billing cycle.

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Failure to book in a timely manner may result in limited or unavailable appointment options. Missed appointments or lack of availability due to delayed booking shall not constitute grounds for refund, credit, or rollover of unused services.

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SCHEDULED SPA CLOSURES

The Spa will be closed for regular business operations during the following annual periods:

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• The full week of the July 4th holiday

• December 24th through January 2nd

 

These closures are scheduled annually to allow for staff rest, facility maintenance, and holiday observances. Membership fees remain due and are not prorated, refunded, or credited due to these planned closures. Members are encouraged to plan their use of membership services and privileges accordingly.

 

MEMBERSHIP APPOINTMENT ATTENDANCE, CANCELLATIONS, ILLNESS, AND LATE ARRIVAL POLICY

The Company allocates and reserves specific appointment times for and with each Member and client to ensure a high-quality service experience and efficient business operations. In consideration of the time and resources dedicated to each reservation, the following terms apply to all active Members of the Company’s VIP Membership Program:

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1. Cancellations and Missed Appointments

a) Notice Requirement. Members are required to provide a minimum of forty-eight (48) hours’ advance notice to cancel or reschedule any scheduled appointment.

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b) Late Cancellations and No-Shows. Failure to attend a scheduled appointment, or cancellation/rescheduling with less than forty-eight (48) hours’ notice, shall be deemed a Late Cancellation and shall result in the imposition of a non-refundable cancellation fee equal to fifty percent (50%) of the total value of the scheduled service(s). 

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c) Fee Structure. The aforementioned cancellation fee shall be charged in addition to the Member’s monthly membership fee and shall not be credited toward any future service(s), bookings, or membership payments.

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d) Rescheduling Rights. Notwithstanding the foregoing, the Member may, subject to availability and spa discretion, reschedule the cancelled or missed appointment within the same membership billing cycle, provided the cancellation fee has been paid in full. Once the fee is paid, the Member may use their membership benefit to rebook the cancelled or missed service; The monthly membership provides access to services during the billing cycle only; missed or unused services do not carry over, even if rescheduled or a fee is paid.

 

e) Third-Party Use. These policies shall apply regardless of whether the appointment was booked and attended by the Member personally or by a third party using the Member’s benefits (e.g., Gifted Party/Parties). Fees will be charged to the individual responsible for the Late Cancellation or No-Show—whether that is the Member or the Gifted Party/Parties who booked or attended the appointment.

 

f) Membership Status Review. Repeated late cancellations or no-shows may result in a review of the Member’s account and may lead to the suspension or termination of membership benefits, at the sole discretion of the Company.

 

2. Illness and Health-Related Appointment Policy

 

a) Obligation to Reschedule if Ill. If a Member or Gifted Party is experiencing any symptoms of illness or is feeling unwell, they must reschedule their appointment. Members or Gifted Parties are encouraged to prioritize health and safety over appointment attendance, and the Company reserves the right to deny service to any individual who presents with visible signs of illness.

 

b) Denial of Service for Illness. In the event a Member or Gifted Party arrives for an appointment while exhibiting symptoms of illness, service will be refused, and the Member or Gifted Party will be required to leave the premises. This shall be treated as a Late Cancellation, and the Member or Gifted Party shall be subject to the non-refundable cancellation fee of fifty percent (50%) of the scheduled service(s).

 

3. Late Arrival Policy

a) Timeliness Requirement. Members and/or Gifted Parties are expected to arrive on time for all scheduled appointments. In the event of a late arrival:

i) The scheduled service will be shortened and conclude at the originally scheduled end time, in consideration of subsequent appointments.

ii) The Member or Gifted Party will be charged the full price of the originally scheduled service(s), regardless of the shortened duration.

 

b) Excessive Lateness. If the Member or Gifted Party arrives more than ten (10) minutes after the scheduled start time, the appointment may, at the sole discretion of the Company, be rescheduled. In such cases, the appointment shall be considered a No-Call/No-Show, and the Member or Gifted Party shall be subject to the non-refundable cancellation fee of fifty percent (50%) of the scheduled service(s).

 

c) Member Communication. Members and Gifted Parties are encouraged to notify the spa in advance if they anticipate being late. Communication via phone or text message is appreciated.

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4. Payment and Fee Enforcement

a) Card on File Requirement. All Members are required to maintain an active, valid credit or debit card on file for the duration of their membership.

 

b) Collection of Fees. In the event that a cancellation fee is incurred pursuant to the policies outlined herein, said fee will be automatically charged to the card on file.

 

c) Failed or Missing Payment Method. If the Member’s card on file is expired, declined, or otherwise invalid, the Member shall be required to pay any outstanding fees in full prior to booking or receiving any future services.

 

By signing below, I acknowledge that I have read and fully understand the terms and conditions set forth in the Appointment Attendance, Cancellation, Illness, and Late Arrival Policy, including any applicable fees and payment obligations, and I agree to be bound by them.

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LED LIGHT LOUNGE

Member shall be entitled to access and utilize the LED Light Lounge as an amenity with a limit of three (3) sessions per calendar month. Each session shall have a duration of fifteen (15) minutes. 

 

The Member understands and agrees that access to the LED Light Lounge is subject to availability and not guaranteed on any specific day or time. All sessions shall be scheduled in advance by the Member using either: the Company's designated online booking platform; or by direct telephone communication with the Company’s front desk during normal business hours. Appointments shall be scheduled on a first-come, first-served basis. The Company does not guarantee the availability of preferred time slots.

 

Walk-in appointments will not be accepted. Please call us at 716-906-2398 and speak with the front desk for same day availability. The Company may authorize extra LED Light Lounge visits to the Member at the Company’s discretion should there be excessive availability.

 

1) Late Arrival Policy

Timely arrival is essential to ensure that each Member receives the full benefit of their scheduled LED Light Lounge session and to maintain the schedule for all Members.

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a) The Member agrees to arrive on time for their scheduled appointment.

 

b) If a Member arrives late to their scheduled LED Light Lounge appointment, the session will be shortened and conclude at the originally scheduled end time. Sessions that begin late due to late arrival will not be extended in consideration of subsequent appointments.

 

c) If the Member arrives more than eight (8) minutes after the scheduled start time or is a No-Call/No-Show for their scheduled appointment, the appointment shall be deemed forfeited, and the following conditions shall apply:

i) The forfeited session shall be counted toward the Member’s monthly session limit, with no refund, credit, or rescheduling permitted for that time slot.

ii) This policy is enforced to maintain the quality and efficiency of this service for all Members, and no exceptions shall be made unless authorized by the Company due to extenuating circumstances.

iii) Repeated late arrivals may result in a review of the Member’s continued eligibility for services under this Membership Agreement.

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2) Contraindications and Medical Restrictions

a) The Member acknowledges and agrees that LED Light Therapy is not suitable for individuals with certain medical conditions. As such, the LED Light Lounge shall not be used by individuals who meet any of the following contraindications:

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• Individuals who are pregnant or breastfeeding;

• Individuals with a history of epilepsy or seizure disorders;

• Individuals who receive cortisone injections or any other kind of steroid injection

• Individuals currently taking or recently exposed to photosensitizing medications             

 

b) The Member further agrees that, should any of the above contraindications arise at any point during the term of their membership, they shall:

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• Immediately notify the Company, and

• Refrain from using the LED Light Lounge until such condition has resolved or they have received medical clearance.

 

c) The Company reserves the right to deny access to the LED Light Lounge at any time, without refund or credit, if the Member is

determined to be ineligible for treatment due to any of the above contraindications, whether disclosed or discovered.

 

d) The Member agrees that participation in the LED Light Lounge Service is voluntary and at their own risk and further acknowledges that the Company is not responsible for any adverse effects resulting from the Member’s failure to disclose relevant medical information.

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MEMBERS LOUNGE USE POLICY

The Company offers access to a designated Members Lounge for the exclusive use of active Members before or after their scheduled services. Access to the Members Lounge is an amenity and is subject to the following rules and limitations to ensure a relaxing and respectful environment for all participants and spa clientele.

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The Members Lounge is available to Members before or after their scheduled services. The Members Lounge will be CLOSED on Tuesdays until further notice. Weekdays, the Members Lounge closes at 7pm, and Weekends closes at 2:30pm. If the Members appointment time will end close to Members Lounge closing time, to be able to enjoy this benefit thoroughly, we recommend utilizing the Members Lounge BEFORE your appointment.

 

The Member agrees to the following conditions when using the Members Lounge:

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1) Noise Level: Members shall maintain a quiet and respectful noise level at all times. Loud conversations, phone calls, or disruptive behavior are strictly prohibited.

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2) Time Limit: To accommodate all members equitably, visits to the Members Lounge shall be limited to a maximum of forty-five (45) minutes per visit, with a recommended visit of thirty (30) minutes, whether before or after scheduled services.

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3) Guest Policy: Access to the Members Lounge is limited to active Members only. Non-members, including guests or children, are not permitted in the Members Lounge unless otherwise authorized in writing by the Company.

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4) Respect for Shared Space: Members agree to treat the Members Lounge and all furnishings, amenities, and other individuals with care and respect. Cleanliness and courteous behavior are expected at all times. Shoes must be removed when using the massage chairs to maintain hygiene and preserve the condition of the equipment.

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The Company reserves the right to ask any Member to vacate the Members Lounge if these policies are not adhered to, or if their conduct disrupts the experience of others. Repeated violations may result in suspension or revocation of Members Lounge access privileges, or membership termination at the sole discretion of the Company.

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EARLY TERMINATION POLICY

By enrolling in a membership with the Company, the Member agrees to a minimum commitment of six (6) consecutive months, beginning on the Term as defined above.

 

Early termination of the membership prior to the completion of the six (6) month minimum Term is not permitted, except under the following limited and verifiable circumstances, and only at the sole discretion of the Company:

 

1) Documented Medical Emergency that reasonably prevents the Member from receiving services for the remainder of the Term;

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2) Permanent Relocation of more than twenty-five (25) miles from Ritual Skincare Spa, supported by acceptable documentation (e.g., utility bill, lease agreement, or employer confirmation).

 

If an early termination request is approved, the Member agrees to pay an Early Termination Fee equal to fifty percent (50%) of the remaining membership dues owed through the end of the initial six-month Term. This fee is non-refundable and must be paid in full at the time of termination.

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Members seeking early termination of their membership must submit a written request via email to: hello@ritualskincarespa.com

The request must include:

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• The reason for the early termination; and

• Supporting documentation, where applicable (e.g., medical note or relocation proof).

 

All early termination requests must be submitted no less than Thirty (30) days prior to the requested cancellation date or Thirty (30) days before the next scheduled payment. Written notice to cancel must be submitted via email as stated above. 

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Once your request is received by the Company, you will receive a response from Management by email, indicating whether your request for early termination has been approved or rejected. All necessary documentation to support your claim may be required before a decision is made. Requests are reviewed on a case-by-case basis and approval is not guaranteed. The Company reserves the right to request additional information as needed and to deny any request that does not meet the criteria outlined in this agreement.

 

WAIVER AND RELEASE OF LIABILITY 

Ritual Skincare Spa, LLC ("Company"), is not responsible for any injury, harm, or loss of property suffered by any individual while receiving Spa treatment(s), using Spa equipment, participating in Spa activities, or otherwise being present on the premises of Ritual Skincare Spa, LLC, for any reason whatsoever, whether resulting from the negligence or omissions of Ritual Skincare Spa, LLC, its agents, employees, independent contractors, representatives, guests, Members, customers, or any other person or entity. 

 

NOTICE TO MEMBERS 

The Member acknowledges that this document is an agreement and will become legally binding upon its acceptance by Ritual Skincare Spa, LLC. The undersigned Member acknowledges receipt of Ritual Skincare Spa, LLC’s membership terms and conditions and has read, understands, and agrees to be bound by the terms and conditions as part of this agreement. The Member agrees to be bound by all terms and conditions of this agreement. 

 

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To Join the VIP Membership, Email us using the button below!​​​​​​

Memberships begin on the first of the month following your enrollment.​​​​​